Shipping policy

Digital Delivery Policy

New Homeowner OS is a digital product. No physical product will be shipped.

After successful payment, access to your digital files will be provided electronically through the checkout/download process and/or the email address used when placing your order.

Digital delivery is generally available shortly after purchase, although occasional technical delays may occur.

If you do not receive access to your purchase, your download link does not work, or you experience another delivery issue, please contact support@newhomeowneros.com and include the email address used for your order and your order number if available.

Please also check your spam or junk folder before contacting support.